If this collection of frequently asked questions not find the information you are looking for you can see the page Terms of sale o contact us.
What types of shipping are expected?
Footwear Luke uses a courier (DHL) to send free orders of more than € 350,00 the address you specify. In Italy, the fixed cost for shipping is equal to € 10.00.
When returning, you can choose to avail of return expected by Luca Footwear, always via DHL and at no additional cost, or whether to send the goods at your expense with another carrier.
What methods of payment accepted?
Luca Footwear using all major credit cards and paypal.
What are the shipping times?
Luca Footwear has partnered with DHL for express delivery.
The expected delivery in Italy is 3 days. Regarding the foreign times are variable according to the destination.
My payment information are protected?
Luca Footwear uses secure paypal for all types of payment and paypal automatically encrypts your confidential information in transit from your computer to our server using the Secure Sockets Layer (ssl) with an encryption key length of 128-bits.
How can I track my order?
Once you buy the product and received payment we will provide the tracking number of the shipment that you can safely use the DHL website.